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CURRENT JOB OPENINGS AT V WISE IT
If you possess these qualifications, we need you!
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Job Description:
• Provide technical support through call and email requests for all PC hardware, software and associated peripherals.
• Record support requests and outcome to facilitate the resolution of common queries
• Allocate support requests to appropriate concerned parties
• Proactively provide users with information regarding the progress of outstanding support requests
• Ensure that the support requests are kept up-to-date
• Deploy laptops, PCs, mobiles, tablets and associated peripherals
• Install and configure software according to standard guidelines
• Maintain and upgrade the existing laptops, PCs and peripherals to standard guidelines and procedures
• Provide necessary training about hardware and software to end user
• Compile and maintain accurate inventory of hardware and software
Qualifications:
• Bachelor degree in computer or related field with 1-5 years experiences (new graduates are welcome)
• Professional knowledge in Hardware and Software
– Microsoft Windows, MS Office(including Visio, Project, OneNote)
– Windows Server and Active Directory
– Printer Troubleshooting
– Network, Cabling and Wireless troubleshooting
– IP phone and PABX concept
– Other Software i.e. Adobe Acrobat, Photoshop etc.
– Other emerging technology i.e. Smartphone, Tablet
• Understand basic concept of ITIL mainly for incident management process
• Problem solving skill, service mind, team work attitude and able to work under pressure
• Good command in English, communication skill.
• Flexible to travel and work in metro Bangkok and suburb area i.e. Bangna, Samutprakarn, Audhaya, Chachengsao, Rayong
• Able to work in shift rotation.
Job Description:
• Provide single point of contact for customer via telephone systems and/or mailing systems
• Provide basic support to customer according to guidelines
• Open, dispatch, maintain status in multiple ticket systems to ensure that requests are completed within time frame
• Manage and monitor alerts from the system and escalate to the responsible team
• Provide training to customers
Qualifications:
• At least bachelor degree in computer or related field with 0-2 years experiences (new graduates are welcome)
• Basic knowledge of programming in C#.Net (Optional)
• Prefer knowledge of SQL command
• Basic knowledge of SQL Server Database
• Have experience of Helpdesk is a plus
• Problem solving skill, service mind, team work attitude and able to work under pressure
• Good command in English, communication skill.
• Able to work in shift rotation.
Qualifications:
• Bachelor/Master’s Degree in Computer Science, Information Technology, or related field
• 0-5 years working experience in Java application development
• Experience in JAVA Programming: J2EE, J2SE, JSP, ASP.NET, C#.NET or VB.NET
• Experience in Object-Oriented analysis and design using UML, Java/J2EE, RDBMS, SQL statements, XML
• Knowledge of frameworks for .NET Technology
• Proactive and positive working attitude, Responsible, Fast learner and able to work in team.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
• Good analytical and project management skills and work well with deadline
• Good communication in both Thai and English
Qualifications:
• Bachelor’s Degree in IT/Business Administration/Accounting/ Finance/ Accounting information System/ or other related fields
• Minimum 3 years’ experience in Business Analyst of application development, process improvement
• Good presentation and negotiation skill
• Good interpersonal skill and service minded
• Self confident and results oriented
• Able to work under dynamic environment
• Good in English communication, TOEIC 500 preferred
Qualifications:
• Bachelor’s Degree in Computer Science, Computer Engineering, IT or related fields
• At least 3 years’ experience in IT Security, IT delivery with technical knowledge in various OS, database, middleware and network
• Knowledge in security audit
• Good Project management skill
• Good analytical and troubleshooting skills
• Good communication in both Thai and English
• Security Profession Certification ex. CISSP, CISA, CISM is a plus
Qualifications:
• Bachelor’s Degree in Computer Science, Computer Engineering, IT or related fields
• At least 2 years’ experience in Network Area
• Preferred experience in Cisco
• Ability to manage in LAN/WAN and know how to use Networking System, DNS, DHCP and Network Security
• Certification in Data Network for example CCNA, CCNP, CCIE or other will be an advantage
• Familiarity with IT Service Management
• Good team player, Service oriented and Ability to work in fast paced environment
• Self-starter, good interpersonal, communication, documentation and presentation skills
• Good analytical and project management skills and work well with deadline
• Good communication in both Thai and English
Qualifications:
• Bachelor’s Degree in Computer Science/Engineering, IT or other related field
• At least 1-3 years experience in Installation, Configuration and System Administration for Window Server, SQL Server, Exchange Server, Mail Exchange, Storage, Mail Server and etc.
• Experience in Network Administration,SQL Command for Database Administration
• Good command of written and spoken English
• Ability to work under dynamic environment and manage aggressive timelines
• Initiative, self-supervised, self-motivated, highly responsible and punctual